Bazi365 Privacy Policy — Your Data, Our Responsibility

When You Bazi365- when you open an account, use the platform, or access any of our services, certain information comes to us. This Privacy Policy tells the full story of how that information is handled.

This policy applies to the Bazi365 website, mobile app (if applicable), and all related services. We believe every user has the right to know what information is collected about them and how it is used.

By using Bazi365, you agree to this Privacy Policy. If you have any concerns about any part of it, please reach out to us — we're ready to answer all your questions.

Bazi365 collects three types of information — what you provide directly, what is gathered automatically as you use the platform, and what is obtained from third parties when necessary.

We only collect information we genuinely need. It's our policy not to gather data beyond what's necessary.

How we use your information:

• Account Management: To verify logins, support password resets, and maintain account security.
• Payment Processing: Accurate information is required to process deposits and send withdrawals.
• KYC Verification: To verify your age and identity, as required by law.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Customer Support: Your previous information helps us resolve issues faster.
• Service Improvement: To understand which games and features are most popular and improve the platform accordingly.
• Responsible Gaming: To detect unusual betting patterns and provide timely support to users.
• Legal Obligations: To generate reports in compliance with regulatory requirements.

Bazi365 does not sell your personal information to third parties — that is an absolute policy. However, there are specific circumstances where sharing data may be necessary:

• Payment Partners: Only the minimum necessary information is shared to process transactions via bKash, Nagad, or Rocket.
• Identity Verification Services: Approved third-party companies may be used for the KYC process.
• Law Enforcement Agencies: Sharing information is legally required in response to a court order or lawful investigation.
• Game Providers: When you play a game, only minimal data is passed to that game's server.

Outside of these cases, your data is never shared without your consent. All our partners are contractually bound to uphold the same privacy standards.

Bazi365 uses cookies on its website. Cookies are small text files stored in your browser that help make your experience smoother and more convenient.

• Essential Cookies: Maintains login sessions and verifies security. These cannot be disabled.
• Performance Cookies: Helps analyse which pages are used most and how long they take to load.
• Functionality Cookies: Remembers your preferred language and settings.
• Marketing Cookies: Used to show relevant offers. You can disable this at any time.

We don't retain your data indefinitely. Below are the retention periods for each type of information:

• Account Information: For the duration of active account + 5 years after closure (legal obligation).
• Payment Records: 7 years from the transaction date.
• KYC Documents: 5 years from the date of verification.
• Chat & Support History: 3 years.
• Log Files (IP, Login Activity): 1 year.
• Marketing Consent Records: 3 years from the opt-out date.

Once the retention period expires, data is automatically deleted or anonymised in a way that makes identification impossible.

Bazi365 uses multiple layers of security to protect your information:

• 256-bit SSL encryption — all communications are secured.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious login attempts.
• Restricted staff access — only those who need it can view your data.

That said, no system is 100% secure. Do your part too — use a strong password and never share your login credentials with anyone.

You have clear rights over your personal data. Bazi365 respects those rights:

Bazi365 strictly prohibits users under the age of 18. We never knowingly collect information from minors.

If someone registers using a false age and we become aware of it, that account will be closed immediately and all associated data will be deleted.

Bazi365 may update this Privacy Policy when necessary. If changes are made:

1. This page will be updated with the new effective date.
2. For significant changes, you will be notified via SMS or email to your registered mobile number.
3. Continued use of the platform more than 30 days after a policy change will be considered acceptance of the updated terms.

If you disagree with any changes, you may withdraw your available balance before closing your account.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our data protection team typically responds within 72 hours.

• Email: support@bazi365.im
• Live Chat: Log in to the platform and chat with us directly
• Support Hours: 7 days a week, 9:00 AM – 11:00 PM